THE IMPORTANT BITS
PRIVACY & COOKIES
Koko’S uses this website to share menus, locations, opening times, and ways to get in touch with the team. This page explains what information may be collected when you use the website, how it’s used, and the choices available to you.
Who this policy is for
This policy applies to anyone visiting or using the Koko’S website, including people viewing menus, checking locations, using the contact form, or interacting with maps and other website features.
Information we collect
If you contact Koko’S through the website or by email, we may receive information such as:
- Your name
- Email address
- Phone number
- Message content
We only receive this information when you choose to send it to us.
If you accept analytics cookies, limited website usage information may also be collected to help us understand how people use the website and improve it over time.
Contact enquiries
If you contact Koko’S through the website, email, or social media, we may use the information you provide to reply to your enquiry, manage bookings or catering requests, and continue the conversation where needed.
We only use the information needed to respond to you and handle your enquiry.
Cookies and analytics
Koko’S uses optional analytics cookies to help us understand how people use the website and improve it over time.
Analytics cookies are completely optional.
If you reject analytics cookies:
- Analytics will not be enabled
- Existing analytics cookies are removed where possible
- You can update your choice later through the “Cookie settings” link in the footer
Maps and third-party services
Some parts of the website rely on third-party services to work properly, including interactive maps and optional analytics tools.
These services may process limited technical information needed to provide their features.
Essential website data
Like most modern websites, limited technical information may be processed to help keep the website secure, reliable, and working correctly.
This may include:
- IP addresses
- Browser and device information
- Request logs
- Error and performance information
This information is used for website security, stability, debugging, and performance monitoring.
How long information is kept
Contact enquiries and related communications may be kept for as long as reasonably needed to respond to or manage the enquiry.
Technical logs and analytics data may be retained for limited periods depending on operational needs and provider settings.
Your choices and rights
You can:
- Reject optional analytics cookies
- Update your cookie preferences later through the “Cookie settings” link in the footer
- Clear cookies through your browser settings
- Contact Koko’S if you have questions about information connected to you
If you contact us about your information, we’ll do our best to help.
Contact
For privacy or website questions, please contact Koko’S through the contact page or by emailing hello@kokoscafes.co.uk